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Poor manners leads to bad business
December 17, 2010
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Don't ever email:
- a proposal
- a price
- bad news to a client (or anyone for that matter)
The first two of the aforementioned items require a discussion with feedback from the client. The last need tact that can't done via email. Just pick up the phone.
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Author Information:
Robert Levin is the Editor-in-Chief and Publisher of The New York Enterprise Report. Levin has extensive experience with midsize and small businesses, having previously held CEO, CFO, and COO positions with companies in several industries. He is also a contributor for The Huffington Post. Levin can be reached at rlevin@nyreport.com and (212) 307-6760.
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