Don’t Get Caught Competing On Price

When the economy picks up again, some of the budget-minded business practices we’ve adopted during this recession should now be a part of our best practice. Case in point – beefing up customer service. According to a recent Kiplinger Letter article about the changing U.S. retail landscape, more retailers have concluded that competing on price alone is a losing battle and have instead decided to focus on building customer loyalty, improving rewards programs, offering personalized products and generally going the extra mile for repeat customers. For more information on how to make price irrelevant to your customers, check out this archived article here.