In-House Employee Training Predominates

Nearly three quarters of the respondents in our survey said they provide in-house training to employees. To be sure, this approach saves money—but to save time, as well as avoid workflow disruption, document your business processes, advises Paul McGinniss, founder and CEO of Response-Able Consulting.

“The next time you train someone, write down what you’re doing and go through the steps individually,” he said. “Then, when new people are hired, they have a manual to review. If questions arise, you can include the responses, and the documentation can become stronger and more detailed.” McGinniss also suggests investing in a small flip camera to videotape training methods so new employees can watch the training before they start work. In-house employee training predominates.

For how-to guides on training and education, visit nyreport.com/howto/manage_your_employees.