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The Anonymous CEO

Praises and gripes - but mostly gripes - from behind closed doors with fellow business owners.



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October 24, 2012

It’s 4:55am and another terrible night of sleep. I go to bed late wishing for more time, and wake up early because of the things I forgot to do yesterday. My family is growing – another one on the way so add the problem of space to a whole slew of issues I’m going through.

 

I can’t believe I wrote that post two years ago. I followed some of the advice, which helped, like sleep aids and peer CEO groups, but these are merely band aids. I never would have thought things could get worse.

 

Every day, I know I’m working harder to make less and it’s frustrating because I am not doing anything different except putting forth more effort. Yet in the past couple of years my income has gone down close to 30% and my wealth has decreased by more than 15%. The thought of having to take on more to try to get back to where I was frightens me because my body can’t even take the current pace. But I have to try - I have no choice.

 

It's impossible to get away from all the bad news. I'm not talking about the negative news from my day to day operation that comes with the territory of running several businesses, like the increased number of fines from the increased number of inspectors, or the settlements from frivolous exhausting lawsuits, or the legal fees I was never prepared for, or the consulting fees to explain murky gray laws, or the higher insurance costs for my business and at home, or the rate of higher expenses compared to slowing or flat revenue. All this was enough to take away more than 50% of my profits in the past two years. FIFTY PERCENT gone!!! This bad news I have become accustomed to and I’m trying to deal with it like a new line item on a budget. At least now I know how the past two years will dictate my future. But this isn’t what is keeping me up nowadays.

 

The bad news that really scares me now comes from the people who supposedly represent me in the city, Albany, and in DC. Certain politicians have sided with employees and have waged war on business owners. This game of promising social initiatives to the masses that are employees at the expense of us, because we are now expected to carry the new burdens, is infuriating to me. The politicians who are begging to keep their jobs are suckering employee voters to believe if the government takes more from our businesses and personally from owners through various new initiatives like higher taxes, Obamacare, paid sick leave bill, and higher minimum wage, the government will magically make sure others less fortunate will all of a sudden do better and have more.

 

I recently read in the paper that a mayoral candidate, de Blasio, wants to raise taxes on New Yorkers making $500k or more. This on top of the Obama and Democrats wanting to raise taxes on businesses and individuals and families who make more than $200-$250,000 a year. This is on top of being forced to pay for all my employees’ health care or a $2,000 per person fine since I have more than 50 employees. This on top of a new NYC paid sick leave bill sponsored by Gale Brewer that would force me and all owners to give 5 to 9 paid sick days a year per employee. This on top of talks of higher minimum wage both for regular employees and cash tipped employees.

 

It’s hard enough to run businesses totaling 500 employees. It’s hard enough dealing with all the changes that have halved my business with profits. Now they want it all.

 

It aggravates me that these social initiatives to distribute more of my and my businesses’ wealth will only backfire on the employees they set out to protect. I have no option but to change the way I run my business and change my personal life.

 

Don’t they realize we entrepreneurs are in this to make money, and if you try to take it all away from us, we will have no option but to do whatever it takes for survival? Or, we will simply leave the industry and do something else that will hire less people.

 

Should I profit $0 for Obamacare or should I break up my companies to make sure I have less than 50 employees in each, and pass the $2,000 fine to my middle class young workers basically to them as a 5% tax?

 

Should I have a magic number of full time employees that puts me in categories of paying for health care or mandatory paid sick days or should I give less than 30 hours a week to most of my employees and under-employ?

 

Should I stay in New York City and pay these new “millionaire” taxes on earnings of hundreds of thousands, or will I move out of city? (I’m already looking in NJ.)

 

Should I stay in my industry and stay as an employment bank with tiny margins and profits or should I start to look elsewhere and employ less but make more?

 

Bottom line, I will need to do what it takes to make sure my family and I are okay and everyone else comes second. Why are they making me think this way? Why can’t they realize that if I have confidence and you don’t try to rob me, I will grow and hire more? All they are doing is making me focus on worrying about my business getting smaller, then running my business to grow it. Why are they, in one breath, saying they are friendly to small businesses—then you hear things like, “You didn't build that,” or “Business owners always complain about regulations no matter how much they make in profits,” or making small businesses carry all the burden of new social initiatives?

 

I am no longer motivated, nor am I going to go to work for people who wait on the sidelines to turn me upside down to empty my pockets. Sorry, but I think paying 44% of my money living here in NYC is paying my fair share and when I accumulate wealth and then invest in others, I think 15% capital gains tax of those profits after paying nearly 50% in taxes before on this money is also paying my fair share.

 

All the bad news from the past two years to halve my business in profits is enough to keep me up at night. But now, there is a new extreme problem that is pitting employees against their employers. My employees have been fooled into believing that those who are in power who side with them actually care about them, but when decisions are made to help just the employees at my expense, all this does is hurt us all. The more you ask me to carry, the more my back will curve towards the earth. Now more than ever, politicians smell the blood of those less fortunate who lack wealth and success and they use me to get or keep a job. They don't have solutions. In fact, their platforms will put us further behind. Their one mission: simply to get a job for themselves which will in turn put leave more people without jobs.

 

It’s 5:32am now and I am wide awake and wondering why the hell am I frightened about politics instead of focusing on the growth of my business. It’s been two years since I wrote that last post and I find myself in a more vulnerable position. This is the last thing those in power want from what used to be a hungry, young entrepreneur. Good luck to the work force.

December 19, 2011

I once interviewed someone for a sales position who came highly recommended. After I got his guard down told me that he does not want to manage the sales follow up process, open doors, or close sales. I don't know what else there is to do to earn a paycheck. Speaking of which, he did not want a comp plan or to have his salary tied to receipt of funds. Red Flag!

 

I am amazed how people want to create and innovate and don't want to do the heavy lifting. Talk is cheap.

 

In the case of this candidate, people assume he is successful and solid because he works for a cool company. People need to stop evaluating candidates based on friendship or flashy resumes and focus on the core skills and delivering with commitment.

August 31, 2011

Sometimes I feel that a few of my employees think they are doing me a favor coming to work each day. Anyone else? What to do?

August 24, 2011

I just got a call from a guy who works for a friend of mine. He said he wants to come work for me. If I hire him, my friend won't be happy; but I know the guy is really good. What should I do?

August 11, 2011

I was watching the news and saw the Verizon employees on strike complaining about not getting "big enough" raises and getting their "fair share".  This infuriated me. Why do employees have this sense of entitlement?  Especially when so many people are out of work!

I have told my employees that if they want raises they need to perform beyond expectations and the company has to make money.  I love giving raises when both of those things happen.  But if you are average or the company isn’t making money, you are not entitled to anything.  I went through so much just to keep from laying off anyone in 2009.  Message to employees: when it comes to raises or benefits, you are not "entitled" to shit.  Don't like it?  That is your prerogative.  Go work elsewhere. 

If I was running Verizon, I would pull "a Reagan" and just fire the whole lot.  The phone system seems to be working without them.

April 4, 2011

Being the CEO means that you have to always be "on" because your employees are always looking at you.
Being the CEO means that you have to write a personal check if there isn't enough money to make payroll.
Being the CEO means that if your company is not doing well, your family will suffer financially.
Being the CEO means that you can't say "this comes from upstairs" when you have to fire someone who has a family to feed.
Being the CEO means you don't have colleagues to bitch to about your boss.
Being the CEO means you can actually go to jail if someone screws up your payroll.
Being the CEO means you have to say "no".  A lot.
So who wants to be CEO?  Me.  Thats who.
Being the CEO is hard but I wouldn't want to be anyone else.

March 15, 2011

Here I sit, in the ER of St. Barnabas in Livingston, NJ, in between a grandmother of my closest friends who has one foot in the grave,the other on a banana peel...and a close friend who just lost his mother on Friday with the funeral being held in the morning. All this after burying my closest aunt five days after Christmas. I am surrounded by death and the only thing that keeps my mind sane is the business venture I am hoping to take nationwide within 24 months (providing judgment day 5/21/11and Revelation Day 12/21/12 don't happen).

I just got my first satellite location outside the tri-state area and am scheduled to open five more within six months. Can anyone tell me how being in business for yourself has helped or hindered your relationship with your fiance or spouse? As this gets more busy how do I hold the ropes of those closest to me? With my incurring success.. how do I deal with the resentment of other family members that has already begun to boil over? 

Sincerely, the first in my family to own a business

February 2, 2011

10. Working with the buildings department

How many expeditors does it take to let you know the proper number of sprinklers or fire exits you need to hav?. No one knows because the DOB continually changes their minds for laws and regulations so if you ask 5 expeditors a question, needless to say, you'll probably get 5 different answers because literally no one has a clue.

9.  Labor laws

My bartender made $800 last night and I have to pay him $55 + $56 in FICA + $7.25 for an additional hour over 10 hours. Wait he worked 48 hours now he gets $64 in overtime???More money, more FICA, more taxes, oh my. If I asked the unemployed “how many would work for $25-100 an hour but not receive hourly wages as long as they don’t make less than the norm min wage?” I wonder how many people would take that offer.

8. Eater.com

Libel has a cousin and its name is Eater.com. Watch jobs disappear faster than a pie in front of Rosie O’Donell if a place gets listed in an amazing column like ”death watch” or “shit show”.

7.  “Rent is just too damn high!” – I love that guy

As leases expire landlords keep raising rents so much so that restaurants are being priced out of the market in hopes of getting that 14th Chase bank in a 5 block radius or another place to medicate yourself like Duane Reade (which conveniently has Chase ATM’s by the way).

6. Real estate taxes are just too damn high!

Wait so I’m only responsible for 33% of the increase for next year’s real estate tax hike. That won’t be so bad. At a time like this when real estate values are going down, real estate taxes can’t be assessed for me right?…. Oh Shit! Bloomberg- I love you, but this has to stop.

5. Outdated laws like cabaret laws:

Nucky Thompson (actually Enoch L. Johnson if you want to know who the HBO character is based on) would be proud that this outdated prohibition law is still alive and doing well. So basically you can be ticketed if you have music on and people are tapping their feet. 99 out of 100 liquor licensed establishments probably don’t have cabaret licenses but they definitely have music.

4. Yelp.com will find you

Think revenge of the nerds being Yelpers against the Alpha Betas. One day they will get their revenge and now with Yelp, they have a voice. Started by a tri-lam, Yelp lists different businesses and offers the chance to become a critic and review the place by discussing their experience. These “critics” go into your places then take to the wonderful world of the internet where you have so many virtual “friends” to ”chat” with about their experiences of not being allowed in somewhere, or waiting too long at a nice, popular restaurant, or complaining about some made up experience to exaggerate and look “cool” to your fellow loser “friends”. I’d love to go to where you pretend to work because you’re definitely unemployed to have so much time to be reviewing 100’s of places to become a master bator- I mean master Yelper – and give you a review of the shitty work you put forth. It’s really funny when your review causes other people to not go to someone’s place. If you were really cool, send an email to the place instead of making it an open forum. Spineless Yelpers act like any gang where one person says something then others imagine the same and have to tag along. Can you say, “Class Action Lawsuit?”

3. NY State Liquor Authority

At a snail’s pace they are getting better and have realized that they can charge you more money to self certify instead of waiting 12 months to hear if you can open and get a license, only after you have spent $50,000 at least in due diligence. However, bureaucracy and corruption have plagued this agency for years and that growth was sent backwards. They are still trying to catch up. Here is some advice- step in and change the community board process immediately so we can create some jobs and pay more taxes.

2. Community board process

Here’s my community board joke: A priest, a rabbi, and an Imam walk into a community board meeting looking to open up a business together. They all have clean records with past history to prove it. They have letters of recommendation from highly respected members of their field and community. They’ve worked their entire life to prove others in their field are minority in regards to wrong doing. After great presentations showing plans, due diligence, and a way to hire people and pay more taxes, the audience, minus the old bitchy neighbors are wowed- even Mother Theresa, Jerry Seinfeld, and Mohammed would be proud of the proposed institution. Then the great head of the community board stands up, hides his devil horns, and says, “you make a great case but sorry we don’t need any more child touching, cheap, corrupt terrorist businesses here anymore. Have a good day sorry to make you spend all this time and money here today. Oh, and by the way the 50 people you would have hired should come here and say they’re sorry for wanting to work at a place like this. Tell them to find jobs elsewhere or change careers!”

And the #1 Reason to not open a restaurant or bar in NYC…………

1  Because the terrorists have infiltrated our city and are employed at the department of health.

Have you seen these people who work for the DOH? I feel like they get their orders from Osama Bin Laden himself to slowly cripple our economy through $300 tickets for lack of shatterproof bulbs. Conspiracy theory, the rats were placed by the DOH many years ago to fine you for rat poop.

I hope you enjoyed this, now back to band practice… Mr. Big

February 1, 2011

Twenty years ago employees would come in before the boss and stay after the boss left. These days employees figure out how late they can come in/early they can leave before the boss will say something.

January 26, 2011

It's 3:37 am. Irregular sleep is the norm for me at this point in my life. Family of 4 with 2 babies in the house. I'm typing this from my blackberry in the dark from my living room couch because I don't want to wake my wife or our 1 year old who lives in the same bedroom as we do. I just had a glass of white wine to try and put me to sleep. I'm tired but I can't sleep. Closing my eyes only makes me think more about everything.

With everything on my mind I simply don't sleep anymore. Too much to do, too much to worry about, too many things to fix in my business life, too many things to handle in my family and my personal life, and of course too little time.
I am young and probably naïve to think that what I do for a living and all the people I employ and the taxes I pay should be appreciated by the employees, by those in power in govt and the people they serve.

But I am wrong. It's thankless and the risks are starting to outweigh the rewards. It's expected of me to employ these people. It's expected of me to grow. It's expected of me to pay more and make less. It's expected of me to not fail. What do I do at this point in my life when I am starting to see a trend in my industry that's the opposite of people's expectations? 

I thought I'd be happy being an entrepreneur. I thought I'd be happy being a creator. I used to a few years ago. I used to enjoy life. But overall, not anymore. I am starting to regret not taking advantage of my finance degree. I could've easily worked at Goldman with my connections and worked my way up to make a ton of $ playing with other people's money like a game of monopoly.
I'm making $ the real way- hard earned dollars, a ton of hours, busting my ass to the point of being exhausted. I'm starting to regret this choice. I could've made so much more - I call it fake money. Bank money. Goldman Sachs money. Trading billions like baseball cards. Creating nothing, just moving $ from one place to another. Taking a tiny cut but no risk. Getting a salary and nice bonuses- the good life.

I need help. I need changes to be made to make things easier. I seriously have never been in a position like this in my life. Strength based on everyone else's perception but truly weak in my mind, body, and spirit.

I don't even want my family, friends, business partners and employees to read this so why am I even writing it? I don't want to let anyone down. I don't want people to feel sorry for me as these problems are trivial compared to problems others face. But it makes no sense to force me to think like this and especially at a time like this. If I post this, what the hell am I going to say to my wife. "Don't worry, I just need to get thing off my chest- things aren't as bad as they seem"? I'm the leader of my company. I'm the leader of my household. People can't see me weak so I keep it inside and become weaker. I can't be the strong leader all the time but if I'm not, I'm worried those under me might fail. I can't sleep because of this.

This is what I've become? I'm so pissed I let this get to me this much. So annoyed. I'm shaking my head writing this.
I'm getting mad because there's no one to turn to. Everyone running businesses has these problems and no one has time to come together and fight this so all I do is complain to myself. I'm getting mad just thinking about how hard it is right now to run a business. I don't give a shit about how hard it is in France or China. I don't live there- this is supposed to be the best country in the world. I can't explain the feeling of knowing how successful I could be but not being allowed to achieve 100% of my potential because of silly laws, stupid rules, and irrational watchdogs-people simply holding me down because that's what they are paid to do. Why aren't rules changed to represent the current times. Why do we still have prohibition laws or outdated rules in the building dept.? Why do we allow this terrible bureaucracy to ruin businesses and have all this negativity infiltrate our minds?
Whatever, what does it matter. Things won't change. I won't make the same mistake twice and tell my children to follow their father's footsteps. They should be lawyers or work in the financial sector. Less stress- oh right, the grass is always greener on the other side. All I see are brown weeds.

It's 4:21 am now. My eyes are trying to close. I'm dead tired. But can't sleep.